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General Information Help

What is my 1st Source Routing Number?

You can find your routing number at the end of your check.

  • Routing number: 071212128
  • Account number
  • Starting number of your next check 

          1st Source Bank Check Image
Use this to set-up Direct Deposit with your employer or retirement benefits (i.e. employer, annuity, Social Security).
Tagged under:
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  • Checking Accounts FAQ Checking Accounts Help
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How Can I Reorder Checks?
1st Source has partnered with Deluxe® to provide you with great options for ordering paper checks for your account. Pick out your initial order of checks at a 1st Source banking center, and then reorder your checks in any of these three convenient ways:
 
Safely and easily reorder your checks online:

Deluxe® Check Reorder website


Reorder by phone:

Call Deluxe® at 877 838-5287


Or drop by any 1st Source banking center.

To reorder checks you will need your:

  • Routing number - 1st Source's routing number is 071212128
  • Account number
  • Starting number of your next check 
          1st Source Bank Check Image

Check reorders online or via phone will be sent to the mailing address on your account. Please note that for security reasons, Deluxe® has restricted this service to orders that do not have any name or address changes.

A charge for your check reorder will appear on your bank account.

In certain situations, some checks cannot be ordered online or via phone. Visit any 1st Source banking center for assistance or contact 1st Source Customer Service via phone or text chat.
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  • Checking Accounts FAQ Checking Accounts Help
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Will I be charged for Text Message Banking?
We won’t charge you, but standard carrier fees for text messaging may apply. Please check with your mobile phone carrier if you aren’t sure what fees apply when you send and receive text messages.
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Will Text Message Banking work on my phone?
Yes it will, as long as you have text messaging enabled with your mobile carrier and use a carrier that the service supports. Please check with your mobile carrier if you are unsure.
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How do I deactivate the Text Message Banking service?
You can text the word STOP to 454545 on your activated cell phone, or you can return to the Text Banking page in Online Banking and click the Deactivate link next to your mobile device number.
 
Your phone will no longer receive any text messages from Text Message Banking.
 
You can add a new phone at any time if you change your mind later.
 
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Why do I need to verify my phone for Text Banking?
Verifying your phone is a one-time step and is one way we ensure the security of mobile text messaging. This ensures that the phone number you entered is correct and that the cell phone is in your possession.
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Where do I find my activation code for Text Banking?
During setup we will send you a text message with your activation code. If you have already submitted your mobile number during setup, check your mobile device now.
 
You should receive a text message with your activation code within a few minutes.
 
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I still have not received my code from Text Banking, what do I do?
It might take several minutes to receive your code. If you feel you have waited long enough, you can click the Resend it link.
 
Please check your mobile device shortly for a new text message.
 
If you are still experiencing problems, check to make sure you entered in the correct mobile number during setup and that your cell phone is receiving a signal.
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Can I come back later to enter my Text Banking activation code?
The code expires 10 minutes after you receive the call or text message. If you experience difficulties we recommend that you go through the setup process again and get a new code.
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What is a primary text banking account?
Your primary account is the default account that we will use when you text BAL to 454545. You should select the one that you will likely want to check the most often.
 
You can get all account balances by texting BAL ALL to 454545.
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Can I get the balance of my other accounts in Text Banking?
Yes- when you text BAL ALL to 454545, we will reply with a message containing the balances of all your checking, savings and any other accounts.
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Can I change my primary Text Banking account later?
Yes, you can change your primary account at any time.
 
Just login to your Online Banking account and click the Mobile Banking & Alerts tab at the top of the page. Select a new primary account and click save.
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  • 1st Source Bank Personal Help
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What commands or keywords can be used in Text Banking?
Text 454545 and text one of these commands:
BAL: Primary account balance
BAL ALL: All account balances
LAST: Last 5 transactions on primary account
BAL CHK: Account balance of checking account
BAL SAV: Account balance of savings account
TRANS ($ amount): Transfer funds from an account to your primary account (choose accounts within Online Banking)
HELP: Help on keywords
STOP: Deactivate Text Message Banking service
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  • 1st Source Bank Personal Help
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What is the number I should send Text Banking keywords to?
The short code is 454545. This short code will only work if you have activated the Text Banking service.
Tagged under:
  • 1st Source Bank Personal Help
  • Personal Online/Mobile Banking Help
  • Personal FAQ Mobile Banking Help
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How long does it take to get a text message from Text Banking?
You’ll receive a text message response within minutes. Exact timing will depend on your mobile service carrier
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