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Contact

Get in touch with a real person

(574) 235-2000 (800) 513-2360 (Toll Free) [email protected]
Young woman on phone and looking at laptop screen, smiling as she speaks to customer service.
Young woman on phone and looking at laptop screen, smiling as she speaks to customer service.

Specific Contact Information

Banking Type

  • Personal
  • Business

Our Customer Service Center hours are longer to make your banking more convenient:

  • Monday – Friday: 8:30am – 6:00pm ET
  • Saturday: 9:00am – 1:00pm ET  

 

Or call InfoSource automated 24/7 telephone banking 

  • (574) 235-2557
  • (800) 235-2557 

Lost or stolen ATM or debit card after hours?

You can report a lost or stolen Resource® ATM card or Resource Plus® debit card during non-business hours by calling:

  • In the United States: (833) 414-0544
  • International callers should call collect: (973) 682-2652 

 

Lost or stolen credit card?

You can report a lost or stolen 1st Source Visa Credit Card to:

  • Personal credit cards: (800) 558-3424
  • Business credit cards: (866) 552-8855 

To speak with someone directly: (800) 513-2360

Mailing Address

1st Source Bank

Attn: Consumer Loan Department

P.O. Box 4055

South Bend, IN 46634-4055

To speak with someone about a new mortgage: 574-236-4561

A current mortgage: 800-621-8329

Mailing Address:

1st Source Bank

Attn: Mortgage Loan Department

100 N. Michigan Street, Suite 800

South Bend, IN 46601 

Loan

(800) 513-2360

1st Source Bank Consumer Loan Dept.
P.O. Box 4055
South Bend, IN 46634-4055

Mortgage

(800) 621-8329

1st Source Bank Mortgage Loan Dept.
100 N. Michigan Street, Suite 800
South Bend, IN 46601

Have a question? Let us reach out to you.

Additional help

  • Answers to Many Common Banking Questions.

    The Benefits of Mobile/Online Banking
  • Learn How to Protect Your Account.

    Protect Yourself with Strong Passwords
  • Credit Card Problems?

    Disputing a Credit Card Transaction
  • 1st Source Bank Routing Number: 071212128

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