Checking Accounts Help
You’ll receive a text message response within minutes. Exact timing will depend on your mobile service carrier
You don’t need a password to access your account information via text message.
You can go to the Text Banking/Alerts page within Online Banking and select the Deactivate link that’s next to your mobile phone number.
That will terminate the service for the mobile device. You can always return later and Activate a new phone.
Yes – you first need to deactivate your cell phone from within the Mobile Banking & Alerts tab or by texting STOP to 454545.
Then click Activate on the Mobile Banking & Alerts and set up the new cell phone number.
Yes – just go to the Mobile Banking & Alerts tab within Online Banking, click the weekly account balance notifications check box to deselect it.
Then save your changes.
Yes – first you’ll need to go to the Mobile Banking & Alerts tab with Online Banking, select the low balance alert checkbox and select a dollar amount (e.g. $200).
Thereafter, you’ll get a low balance alert text whenever your primary account balance falls below that dollar amount
Yes – if you enables Text Banking and have selected a transfer source account on the Mobile Banking & Alerts tab, texting TRANS 400 to 454545 will transfer $400 to your primary account and return a message with updated account balances for both accounts.
Please be aware that you can only transfer funds into your primary account from your designated transfer source.
Yes. After you set up the first number you can select the Activate another phone link on the Mobile Banking & Alerts tab, then complete the simple two step process.
The joint account holder can also set up Text Banking, while logged in to their personal Online Banking account
SMS = Short Message Service code text. It is a service component of most telephone,World Wide Web, and mobile telephony systems. It allowed users to send and receive messages of up to 160 alpha-numeric characters to and from mobile handsets or SMS Systems.
1st Source clients are able to receive account alerts through SMS (one-way communication) or use our Text Banking service (two-way communication). Learn more about our Online / Mobile Banking services today.
Each message you receive will vary in size based on the command you text. Due to individual text message character limitations, you may receive multiple text messages.
Mobile Deposit is available on Android, iPad and iPhone devices that meet the following system requirements:
In order to function properly, devices should be of the following specifications.
•2 megapixel camera
•Android 4.3operating system and greater
•iOS 8 and greater
Note: Mobile Deposit is not supported on Android Tablet devices at this time.
To add an eligible card(s) on iPhone 6, iPhone 7, Apple Watch, iPad Air 2 or iPad mini 3, go into “Settings,” open “Passbook & Apple Pay” and select “Add Credit or Debit Card.” On iPhone, you can also open the Passbook app to add a card.
To use Apple Pay for purchases in-store, you must first add your eligible debit or credit card(s) on your iPhone 6, iPhone 7 or Apple Watch 5 or 6 using the Passbook application running on iOS 8.1 or later.
Once your card has been added, you can hold your device near the contactless reader.
Then, place your finger on “Touch IDTM” and hold the iPhone near the reader until you see “Done” and a checkmark on your screen which indicates that your payment is complete.
If “Touch ID” doesn’t work, or you do not have it enabled, you will need to enter your device passcode.
To use Apple Pay for purchases within participating merchant apps (or in-app), you must first add your eligible card on your iPhone 6, iPhone 7, Apple Watch 5 or 6, iPad Air 2 or iPad mini 3 in “Settings” on your device.
Once your card has been added, look for the “Apple Pay” button at checkout. Simply tap the “Apple Pay” button and review your payment information and contact details to complete your purchase.
You will see “Done” and a checkmark on the screen when your payment is complete.
You can remove your card by selecting “Remove Card” in the “Passbook & Apple Pay” section in your device “Settings” or on the back of your card in the Passbook app by tapping on the symbol.
You can also visit www.icloud.com/settings to remove your card or use the Find My iPhone app to temporarily suspend or permanently remove the ability to pay with your cards on your device.
When adding your card, you can choose to add the card you already have on file with iTunes® or add new cards by manually entering your card information or taking a picture of your card.
Health savings accounts (HSAs) are tax-favored savings arrangements for individuals and families covered by high deductible health insurance plans. HSAs were created by the Medicare Prescription Drug, Improvement, and Modernization Act of 2003, and became available January 1, 2004.
HSAs allow for tax-deductible contributions and tax-free distributions if distributed amounts are used to pay for qualified medical expenses. Qualified medical expenses include expenses incurred by spouses and dependents even if they are not eligible for an HSA. Although employers may contribute to an employee’s HSA, each HSA is owned and controlled by the individual, not the employer.