Shared Access Help
Subusers will only be able to see accounts they were granted access to when you, as the account holder, set them up.
deposit images and download the transaction history.
Subusers will be able to make transfers and bill payments from accounts that these permissions were granted for.
login to your account and under the “Manage Money” menu, click on the “Share access with others” link. The transactions that require your approval will be displayed at the top of this page with buttons to approve or deny the transactions.
status of PENDING on the Bill Pay transaction history page. Transactions that are approved by the account holder will
show up as normal scheduled payment on the main Bill Pay page. Transactions that are declined by the account holder
will not be displayed on the Bill Pay page.
will be notified when they submit Bill Payments.
accounts. It’s possible that the subuser cannot make transfers between the accounts that you intended them to
transfer between because you did not grant transfers permissions for one of those accounts.
subuser to see and access.
name on the Access Manager page. Account holders cannot edit a subuser’s username or password. The subuser must
do this by logging in and making these changed in the “My Profile” menu.
change the permission from “Yes” to “No.” Doing this will revoke all subuser access and prevent them from logging into
Online Banking altogether.
The subuser can easily reset their password or retrieve their username using the links on the Online Banking login page.
Additionally, you as the account holder can call Customer Service 574-235-2000 or your Banking Center to have your subuser’s password reset.