What Is RfP?

Request for Payment, or RfP, is a digital payment request sent from your bank to your customer’s bank. Your customer then approves it through their own bank app. The payment is completed within seconds over a real-time payment network—either FedNow or RTP (Real-Time Payments).

Convenient for Them. Better for You

RfP is not a pull like ACH debit or auto-pay. It's a push-based payment: your customer is in control of when and whether to pay. It also passes rich data (like invoice numbers, payment references, and memos) along with the payment. This reduces fraud risk and improves transparency.

Key Benefits of RfP

  1. Instant Payment & Settlement: No more waiting days for ACH or checks to clear. RfP moves money in seconds.
  2. Built-In Transparency: Each request includes who is requesting payment, why, and for how much—so the payer knows exactly what they’re approving.
  3. Stronger Security: The payer must authorize the payment through their bank so fraud risk is lower compared to cards or checks.
  4. Fewer Errors: Payment details are pre-filled—no miskeyed amounts or missed invoice references.
  5. 24/7/365 Availability: Both FedNow and RTP operate around the clock, including weekends and holidays.

How It Works

  1. You generate a payment request. This could be triggered from your billing system, a digital invoice, or even manually through your bank’s interface.
  2. The RfP is routed securely through either FedNow or RTP, depending on your customer’s bank setup
  3. Your customer gets a notification from their own financial institution. They can view the details—amount, description, due date—and choose to approve or decline.
  4. Once approved, funds are transferred immediately and posted to your account, often within seconds.
  5. You receive confirmation instantly, making reconciliation easier and faster.

Is RfP Right for You?

Request for Payments could be a good fit if:

  • You regularly send bills, invoices, or requests for payment.
  • You’re looking to reduce collection time and improve cash flow.
  • Your customers are already using online or mobile banking.
  • You want to reduce reliance on paper checks and manual reconciliation.

Consider these questions:

  • Do your customers expect fast, digital options to pay?
  • Are you often chasing down late payments?
  • Would real-time visibility into payments improve your operations?
  • Do you need added protection from chargebacks or ACH disputes?

Get paid faster. Stay in control. Make life easier.

Real-World Use Cases

A person using a smartphone to process immediate electronic payment for an LTL semi delivery

RfP can help many types of businesses, especially when timing, visibility, and confirmation matter. Here are a few examples:

  • Utility and Subscription Billing You send a payment request when a bill is due. Your customer pays with one click. No checks, no late payments.
  • Emergency or On-Site Services You fix a leaking pipe. Before you leave, you send an RfP. The customer pays instantly— no waiting for a check or invoice.
  • B2B Invoicing You send a request after delivering products. Instead of a net-30 invoice, the customer settles the payment right away.
  • Independent Contractors and Freelance Work Finish a project? Send an RfP. You don’t have to wait days or weeks to get paid.
An illustration of the Request for Payment (RfP) workflow

Get Started

Whether you’re looking to streamline collections, reduce delays, or offer more convenient payment options to your customers, RfP can help. Contact your banker or reach out to our Treasury Services specialists to learn how we can support your transition to real-time payments.

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Frequently Asked Questions (FAQ)

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