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Help & Support

Online & Mobile

Additional Resources

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The information listed below is intended to give you easy access to resources needed to use, update, understand, and keep in compliance with your Business Banking Online (BBO) system.

Treasury Services Customer Support

If you need to contact us for support of any of your Treasury Services products, feel free to call us at 574-235-2003 or 1-800-399-5592 or send us a secure message by clicking here or the Treasury Services Customer Support link above. Customer Support is staffed business days from 7:30 AM to 8:00 PM ET Monday-Friday. Our fax number is 574-235-4447.

Online Documents

Need to add a user, want to add an account, or looking for information? Look here to find the form you need.

  • Go Paperless With e-Statements
  • BBO — Account Modification Form (pdf)
  • BBO — Attachment A: Authorized Users (pdf)
  • Sample Participant Sign Up Form — ACH (pdf)
  • View the demo of the Bill Pay Module
  • Request to add Bill Pay Module (pdf)
    • Additional Security Required if using Bill Pay. Call or email a Treasury Services Support Representative for more information.

Important NACHA Rule Changes 

Important BBO Treasury Updates and Changes

  • E-Statements · Oct 5th, 2022 E-Statements
  • Additional Resources · Oct 4th, 2022 Terms of Use
  • Additional Resources · Aug 2nd, 2022 BBO Treasury Updates and Changes
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