Protect Yourself From Fraud

With so much personal information moving back and forth, it’s no surprise that fraud is on the rise. You can minimize your risks by managing your personal information wisely.
The best defense against fraud begins with you, and one of the best ways to protect yourself is to become familiar with how fraudsters operate.
Protect your personal information
  • One of the best things you can do to protect your accounts is to review your information online every day, and confirm all transactions are correct.
  • Limit where your email address is used to decrease spam and the possibility you'll receive a phishing email .
  • Do not input personal information, user names or passwords at public computers unless you are certain the computer's preferences have been set up correctly, and haven't been infected with a virus or spyware.
  • Order your credit report once a year from each of the three credit bureaus (at to check for inaccuracies and fraudulent use of your accounts.
  • Keep your statements, checks, etc. in a safe (locked) place.

Know who you are dealing with

  • Never reply to email or pop-up messages asking for your personal or financial information; never click on a link in a message you are unfamiliar with.
  • When accessing a website referenced in an email or online, be sure that you know the e-mail sender and the website noted. If you are unsure, do not click a link. Instead, retype the website address in your browser to access the site directly.

Make sure your systems are set up properly and updated

  • Use a firewall if you access the Internet by cable or broadband.
  • Use regularly updated anti-virus and anti-spyware software.
  • Make sure your wireless network is set up correctly. Read your user manual and don't assume the default settings are protecting you.


  • The importance of picking a good, secure password can't be emphasized enough. The simpler a password format is, the easier it is for someone to figure out.
  • Always use a unique password for accessing Online and Mobile Banking. Do not use the same password that you use for email, social media, or other online services.
  • The best passwords are at least 8 characters in length and use a combination of numbers, special characters, and upper and lowercase letters.
  • We require that passwords be 8 to 14 characters and contain
    • at least one number
    • at least one uppercase letter
    • at least one lowercase letter
    • and no more than 2 of a given number, letter or character i.e. 2Aaa2Bbb2 = incorrect (triple a's, b's & 2's); AaBb1122 = correct
  • Do not write your password anywhere. A password you write down is as good as having no password at all.
  • Change your passwords often.

Information to Help Keep You Safe
Visit the Federal Trade Commission’s Identity Theft Site. It’s an excellent resource to help businesses and consumers deter, detect, and defend against identity theft.

1st Source has also developed two guides to help you secure and protect your information:

Review Your Credit Report Regularly
When it comes to credit, most people check theirs when it’s time to take out a loan. Unfortunately, this is often when people discover errors – or worse identity theft. The best time to manage your credit is before you need it. Find out the best place to obtain a free copy of your credit report.

Report Suspicious Activity
If you suspect your ATM card, checks, or credit card have been lost, stolen, or compromised you should report this information to 1st Source immediately. You should also contact us immediately if you receive suspicious email messages appearing to come from 1st Source.