Debit Card Help

  • Activate your card by calling 800-992-3808.
  • Follow the voice prompts to set your PIN and/or activate your card.
    • If this card is for a new account, you will first set your personal identification number (PIN) before selecting the prompt to activate the card.
    • If this card is a reissue due to a lost or stolen card, you will first set your personal identification number (PIN) before selecting the prompt to activate the card.
    • If this card is a replacement for an expired or damaged card, you will use your current PIN for activation.
  • Sign your new card.
    • If you have an old card, destroy the old card by cutting it into multiple pieces, particularly around the card's numbers.
    • If you have your old card within Digital Wallet, delete it and load your new card.
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1. Click Apps > Samsung Pay.
2. Click ADD > Add your Resource Plus® debit card.
3. Align your Resource Plus® debit card inside the frame. Samsung Pay will automatically detect the card number and expiration date.
If your device cannot detect the card information, enter card manually.
4. Enter any remaining required information. Then, touch NEXT.
5. Review the Terms of Service. Then, touch AGREE TO ALL.
6. To authenticate your identity, you may be required to contact Customer Service 800-235-2557 to complete authentication.
7. Enter the OTP (One Time Password). Then, touch SUBMIT.
8. Enter your signature. Then, touch SAVE.
9. To complete the process, touch DONE.
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Click to Pay is Mastercard’s faster and smarter way to pay online – no more passwords to remember or accounts to create.
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Google Pay:
  1. Open the Google Pay app.
  2. Click “Get Started.”
  3. Select your payment method.
  4. Either take a photo of your card or enter your card information manually.
  5. Follow the prompts to contact 1st Source for final identity verification.
 
Apple Pay:
To add an eligible card(s), go into “Settings,” open “Wallet & Apple Pay” and select “Add Credit or Debit Card.” On iPhones, you can also simply open the Wallet app to add a card.
 
Samsung Pay:
  1. Click Apps > Samsung Pay
  2. Click ADD > Add your Resource Plus® debit card.
  3. Align your Resource Plus® debit card inside the frame. Samsung Pay will automatically detect the card number and expiration date.
  4. If your device cannot detect the card information, enter card manually.
  5. Enter any remaining required information. Then, touch NEXT.
  6. Review the Terms of Service. Then, touch AGREE TO ALL.
  7. To authenticate your identity, you may be required to contact Customer Service 800-235-2557 to complete authentication
  8. Enter the OTP (One Time Password). Then, touch SUBMIT.
  9. Enter your signature. Then, touch SAVE. 10.To complete the process, touch DONE.
 
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