Digital Wallet Help

To use Apple Pay for purchases in-store, you must first add your eligible debit or credit card(s) on your iPhone 6, iPhone 7 or Apple Watch 5 or 6 using the Passbook application running on iOS 8.1 or later.
 
Once your card has been added, you can hold your device near the contactless reader.
 
Then, place your finger on “Touch IDTM” and hold the iPhone near the reader until you see “Done” and a checkmark on your screen which indicates that your payment is complete.
 
If “Touch ID” doesn’t work, or you do not have it enabled, you will need to enter your device passcode.
 
To use Apple Pay for purchases within participating merchant apps (or in-app), you must first add your eligible card on your iPhone 6, iPhone 7, Apple Watch 5 or 6, iPad Air 2 or iPad mini 3 in “Settings” on your device.
 
Once your card has been added, look for the “Apple Pay” button at checkout. Simply tap the “Apple Pay” button and review your payment information and contact details to complete your purchase.
 
You will see “Done” and a checkmark on the screen when your payment is complete.
 
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You can remove your card by selecting “Remove Card” in the “Passbook & Apple Pay” section in your device “Settings” or on the back of your card in the Passbook app by tapping on the symbol.
 
You can also visit www.icloud.com/settings to remove your card or use the Find My iPhone app to temporarily suspend or permanently remove the ability to pay with your cards on your device.
 
When adding your card, you can choose to add the card you already have on file with iTunes® or add new cards by manually entering your card information or taking a picture of your card.
 
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You can use Apple PayTM to make payments in stores with your iPhone 6 or iPhone 7 wherever contactless payments are accepted. Just look for the contactless and/or Apple PayTM symbol at checkout.
 
You can also use Apple PayTM in participating merchant apps with iPhone 6, iPhone 7, Apple Watch 5 or 6, iPad Air 2 and iPad mini 3. Look for the “Buy with Apple PayTM” or “Apple PayTM” button at checkout within the apps.
 
Visit Apple (www.apple.com/apple-pay) for a recent list of merchants where payments are accepted.
 
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If you need to make a return for a purchase made with Apple Pay, you may be asked to provide to the cashier the last four digits of your Device Account Number instead of the last few digits of your card number.
 
To find the last four digits of your Device Account Number for each card, visit the “Passbook & Apple Pay” section in your device “Settings” or look on the back of your card in the Passbook app.
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If you believe your device or Apple PayTM card information has been lost, stolen or compromised in any way, call us immediately at 800-513-2360.
 
You can also go to www.icloud.com/settings or the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline.
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Making your first mobile check deposit is fast and easy.  In order make a deposit, you must have an active checking account, have register for Online / Mobile Banking and have installed our App.
 
Signing Up
1. Log in to the Mobile Banking App
2. Choose Deposit Checks from the menu.
3. Read and Accept the Mobile Deposit Terms and Conditions.
 
Making a Deposit
1. Select the account in which you would like to deposit the check.
2. Enter the amount of the check.
3. To begin taking pictures of the check, select Check Front to activate the camera on your mobile device.
4. Follow the instructions to line up the check correctly, and then choose the camera icon to take a photo of the front of the check. Tap ‘Yes, I can read it’ to accept the check image.
5. Sign the back of your check and include the words “For Mobile Deposit Only at 1st Source Bank.”
6. Select the camera icon to take a photo of the back of the check.
7. You will return to the Check Deposit menu to see images of both the front and back of the check.
 
You can now choose Deposit Check to deposit the check to your selected account.
After receiving the Success screen, you may choose to have the confirmation number and deposit overview sent to your email address.
 
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Mobile App Banking
 
You can access your personal banking accounts anytime, anywhere from your web enabled mobile device.  

What is ‘Mobile App’ Banking?

A mobile app is a software program you download once and access directly using your smart phone or mobile device. Mobile banking apps make accessing your account information a snap. 

Enjoy convenient features:
  • Access 24 hours a day, 7 days a week, anywhere you are.
  • Check account balances.
  • View recent transactions.
  • Search for cleared checks.
  • Pay bills. 
  • Transfer funds between 1st Source accounts.
  • Locate the nearest 1st Source ATM or branch.
  • The Apps are free from 1st Source!*
 
What you need:
  • Access to 1st Source Online Banking. Not registered for Online Banking? Sign up now.
  • A device that supports mobile applications.
  • Access to the App Store if you are using an iPhone®, iPod Touch®, or iPad®. (App Store)
  • Access to Google Play™ if your phone or tablet supports Android™ applications. (Google Play™)
  • Access to Amazon's Appstore if you use a Kindle Fire. (Amazon Appstore) 
 
How to get started with Mobile App Banking. It's easy!
  • Search the iOS App Store, Amazon Appstore or Google Play™ for 1st Source Bank.
  • Download the app and access it.
  • Enter your user ID and password.
  • Enter your mobile number.
  • Verify your identity with a one-time passcode.
  • Start Banking!

Compatible with iPhone®, iPod Touch® (accessed over WiFi), and iPad®. Compatible with Android™ phone types and tablets. Compatible with Amazon's Kindle Fire.

 

Learn more about Mobile Apps from the U.S. Federal Trade Commission (Here) 

To transfer funds from your Home Equity Line of Credit, please log in to Online Banking on a personal computer. This functionality is not available for mobile devices. Online transfers completed on a weekend, holiday or after 11:00 PM ET will post to your account history on the next business day.

*1st Source Bank does not charge a fee for Mobile Banking. However, your mobile provider may charge for airtime, roaming, data usage and minutes. Check with your service provider for details on specific fees and charges that may apply. Apple, iPad, iPhone and iPod Touch are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android is a trademark of Google, Inc. Amazon and Kindle Fire are trademarks of Amazon.com, Inc. or its affiliates.
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Touch ID is a simple, secure way for end users to access the Apple devices described below using built-in, fingerprint-sensor technology. 1st Source has leveraged this technology to facilitate the end-user login process to your Mobile Banking Apps in lieu of traditional login credentials. According to Apple's Terms of Use Agreement, your fingerprint information is never shared with Apple or any other vendor. Your digital fingerprint is stored on your device only. When you use this functionality in conjunction with 1st Source's Mobile Banking App, we simply receive a "True" or "False" from the device on whether you fingerprint matches an authenticated profile.
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  • Activate your card by calling 800-992-3808.
  • Follow the voice prompts to set your PIN and/or activate your card.
    • If this card is for a new account, you will first set your personal identification number (PIN) before selecting the prompt to activate the card.
    • If this card is a reissue due to a lost or stolen card, you will first set your personal identification number (PIN) before selecting the prompt to activate the card.
    • If this card is a replacement for an expired or damaged card, you will use your current PIN for activation.
  • Sign your new card.
    • If you have an old card, destroy the old card by cutting it into multiple pieces, particularly around the card's numbers.
    • If you have your old card within Digital Wallet, delete it and load your new card.
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1. Click Apps > Samsung Pay.
2. Click ADD > Add your Resource Plus® debit card.
3. Align your Resource Plus® debit card inside the frame. Samsung Pay will automatically detect the card number and expiration date.
If your device cannot detect the card information, enter card manually.
4. Enter any remaining required information. Then, touch NEXT.
5. Review the Terms of Service. Then, touch AGREE TO ALL.
6. To authenticate your identity, you may be required to contact Customer Service 800-235-2557 to complete authentication.
7. Enter the OTP (One Time Password). Then, touch SUBMIT.
8. Enter your signature. Then, touch SAVE.
9. To complete the process, touch DONE.
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