Mobile Banking Help
Yes, you can add your card(s) on up to 10 devices. For each of your devices, you will need to add your card(s) by visiting the “Wallet & Apple Pay” section in your device “Settings” or the Wallet app. You’ll be notified when your card is added to each device.
You can remove your card by selecting “Remove Card” in the “Wallet & Apple Pay” section in your device “Settings” or on the back of your card in the Wallet app by tapping on the symbol.
You can also visit www.icloud.com/settings to remove your card or use the Find My iPhone app to temporarily suspend or permanently remove the ability to pay with your cards on your device.
When adding your card, you can choose to add the card you already have on file with iTunes® or add new cards by manually entering your card information or taking a picture of your card.
In order to use Apple Pay, you need to have iPhone 6 or newer or Apple Watch 5 or newer running on the latest version of iOS for contactless and in-app payments.
You can use iPad and iPad mini models with Touch ID or Face ID for in-app payments only.
You can use Apple Pay to make payments in stores wherever contactless payments are accepted. Just look for the contactless and/or Apple Pay symbol at checkout.
You can also use Apple Pay in participating merchant apps. Look for the “Buy with Apple Pay” or “Apple Pay” button at checkout within the apps.
If you need to make a return for a purchase made with Apple Pay, you may be asked to provide to the cashier the last four digits of your Device Account Number instead of the last few digits of your card number.
To find the last four digits of your Device Account Number for each card, visit the “Wallet & Apple Pay” section in your device “Settings” or look on the back of your card in the Wallet app.
If you believe your device or Apple Pay card information has been lost, stolen or compromised in any way, call us immediately at 800-513-2360.
You can also go to www.icloud.com/settings or the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline.
Yes, you can change your primary account at any time.
Just login to your Online Banking account and click the Mobile Banking & Alerts tab at the top of the page. Select a new primary account and click save.
You must be a current 1st Source Bank Mobile Banking client with a checking or savings account that is in good standing. See the Mobile Deposit Terms and Conditions for details.
Mobile Deposit is free to Mobile Banking consumer clients.
* Small Business clients pay $1.00 per check deposited.
In most cases, funds deposited via Mobile Deposit will be available on the next business day after your deposit is made, however, longer delays may apply.
Funds Deposited using Mobile Deposit may be delayed for a longer period of time under the following circumstances:
- if we believe a check you deposit will not be paid
- when you deposit checks totaling more than $5,000 on any one (1) day
- when you redeposit a check that has been returned unpaid
- if there is an emergency (such as failure of communications or computer equipment).
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
Do not dispose of your check or attempt to process at another institution or through another channel (ATM or in-branch). You should hold onto your check until 30 days after the deposit has posted to your account and then destroy it.
Mobile Deposit is available on Android, iPad and iPhone devices that meet the following system requirements:
In order to function properly, devices should be of the following specifications.
•2 megapixel camera
•Android 4.3operating system and greater
•iOS 8 and greater
Note: Mobile Deposit is not supported on Android Tablet devices at this time.
Making your first mobile check deposit is fast and easy. In order make a deposit, you must have an active checking account, have register for Online / Mobile Banking and have installed our App.
1. Log in to the Mobile Banking App
2. Choose Deposit Checks from the menu.
3. Read and Accept the Mobile Deposit Terms and Conditions.
Making a Deposit
1. Select the account in which you would like to deposit the check.
2. Enter the amount of the check.
3. To begin taking pictures of the check, select Check Front to activate the camera on your mobile device.
4. Follow the instructions to line up the check correctly, and then choose the camera icon to take a photo of the front of the check. Tap ‘Yes, I can read it’ to accept the check image.
5. Sign the back of your check and include the words “For Mobile Deposit Only at 1st Source Bank.”
6. Select the camera icon to take a photo of the back of the check.
7. You will return to the Check Deposit menu to see images of both the front and back of the check.
You can now choose Deposit Check to deposit the check to your selected account.
After receiving the Success screen, you may choose to have the confirmation number and deposit overview sent to your email address.
You can deposit any check payable to you drawn on a U.S. bank or credit union account. Third party checks or checks drawn on foreign banks are not eligible for Mobile Deposit.
An email is sent to your email address on record when the deposit has processed. Mobile deposits are reviewed and processed each business day. Checks deposited and approved before 6:00 PM will be processed the same day. Checks deposited or approved after 6:00 PM, on weekends, and on holidays will be processed by 6:00 PM the next business day. The funds from the deposit in most cases will be available on the next business day after your deposit is processed.
Checks must be signed and include the following phrase on the back of the check: “For Mobile Deposit Only at 1st Source Bank.”