Mobile Banking Help
Mobile App Banking
What is ‘Mobile App’ Banking?
A mobile app is a software program you download once and access directly using your smart phone or mobile device. Mobile banking apps make accessing your account information a snap.
Enjoy convenient features:
- Access 24 hours a day, 7 days a week, anywhere you are.
- Check account balances.
- View recent transactions.
- Search for cleared checks.
- Pay bills.
- Transfer funds between 1st Source accounts.
- Locate the nearest 1st Source ATM or branch.
- The Apps are free from 1st Source!*
What you need:
- Access to 1st Source Online Banking. Not registered for Online Banking? Sign up now.
- A device that supports mobile applications.
- Access to the App Store if you are using an iPhone®, iPod Touch®, or iPad®. (App Store)
- Access to Google Play™ if your phone or tablet supports Android™ applications. (Google Play™)
- Access to Amazon's Appstore if you use a Kindle Fire. (Amazon Appstore)
How to get started with Mobile App Banking. It's easy!
- Search the iOS App Store, Amazon Appstore or Google Play™ for 1st Source Bank.
- Download the app and access it.
- Enter your user ID and password.
- Enter your mobile number.
- Verify your identity with a one-time passcode.
- Start Banking!
Compatible with iPhone®, iPod Touch® (accessed over WiFi), and iPad®. Compatible with Android™ phone types and tablets. Compatible with Amazon's Kindle Fire.
Learn more about Mobile Apps from the U.S. Federal Trade Commission (Here)
To transfer funds from your Home Equity Line of Credit, please log in to Online Banking on a personal computer. This functionality is not available for mobile devices. Online transfers completed on a weekend, holiday or after 11:00 PM ET will post to your account history on the next business day.
*1st Source Bank does not charge a fee for Mobile Banking. However, your mobile provider may charge for airtime, roaming, data usage and minutes. Check with your service provider for details on specific fees and charges that may apply. Apple, iPad, iPhone and iPod Touch are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android is a trademark of Google, Inc. Amazon and Kindle Fire are trademarks of Amazon.com, Inc. or its affiliates.
To transfer funds from your Home Equity Line of Credit, please log in to Online Banking on a personal computer. This functionality is not available for mobile devices. Online transfers completed on a weekend, holiday or after 11:00 PM ET will post to your account history on the next business day.
*1st Source Bank does not charge a fee for Mobile Banking. However, your mobile provider may charge for airtime, roaming, data usage and minutes. Check with your service provider for details on specific fees and charges that may apply. Apple, iPad, iPhone and iPod Touch are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android is a trademark of Google, Inc. Amazon and Kindle Fire are trademarks of Amazon.com, Inc. or its affiliates.
Registering your phone numbers and email addresses enhances both the security and the convenience of your Online / Mobile Banking experience. If you are logging in from a new location or have forgotten your password, a one-time passcode
can be sent to your registered phone number, allowing you to log in. Your email address is used to send important information and updates about your account that you choose to receive, such as low balance alerts, high balance alerts and large withdrawals.
Mobile Deposit is a way to electronically deposit checks using the 1st Source Mobile Banking App. All you need is the
Mobile Banking App on either an Apple device (iPhone® or iPad®) or an Android™ smartphone capable of taking a photo.
If you forget your password, you can opt to receive a temporary password via text message or phone call to a
registered device. Click the Forgotten Password? link on the Online Banking login screen or follow the Recover Credentials prompts after entering an invalid password using the Mobile App. Contact Customer Service at (800) 513-2360, if you continue to have challenges.
Yes, you can enroll right from the Mobile App! Download the 1st Source Bank Mobile Banking App from your app store, tap the 'Sign up' link on the login screen and follow the prompts.
Purchase Rewards are a way of getting cash back on the purchases you make with your signature-based transactions on your 1st Source Resource Plus® debit card. See the offers available to you within Online / Mobile Banking. Just click to choose your favorite offers, visit your home page within Online Banking or the More menu in the Mobile App.
You can access consumer deposit accounts, loan accounts, CDs, IRAs in Online / Mobile Banking. In addition, through Money Management™ you may arrange access to outside accounts like
investments, credit cards and more in Online Banking.
With a smartphone, simply download the application (App) and log in using your Online Banking credentials. Since it will be your first time logging in using your new device you will be sent a one-time passcode to confirm your identity. You will then enter the code and login as usual. For Text
Banking, navigate to the 'Mobile Banking & Alerts' tab within Online Banking and add your new device. While you’re
there, don’t forget to deactivate any old devices you may have listed.
Yes, you can add new payees in the Mobile App.
- Select "Bill Pay" within your Mobile App menu
- Tap "Make a new payment"
- Type in the name of the person or business you would like to pay and click "Add"
- You will be prompted to enter additional information for your new payee.
In the event that you need to edit a Bill Pay payee, you will need to log into Online Banking to make that change.
Text Banking gives you access to your accounts via text messages on your mobile device. It’s a fast, easy way to look
up account balances, recent account history or transfer funds by sending a text command to 454545.
Within Online Banking, you can sign up for Text Banking by following the instructions that are listed under the 'Mobile
Banking & Alerts' tab.
What is the difference between the Mobile App and Text Banking? The Mobile App allows you access to Online Banking through an application that you download to your
mobile device. It allows you to view account balances, search recent account activity, pay bills, transfer funds
and find the nearest ATM or branch locations.
Text Banking gives you access to transaction history, account balances, and account transfers by texting to shortcode 454545.
To add an eligible card(s) on iPhone 6, iPhone 7, Apple
Watch, iPad Air 2 or iPad mini 3, go into
“Settings,” open “Passbook & Apple Pay”
and select “Add Credit or Debit Card.” On
iPhone, you can also open the Passbook
app to add a card.
For your security, when you add your
eligible card to Apple Pay, a Device Account
Number – separate and unique to your
device – is created. Your Device Account
Number, instead of your real card number,
is used to make purchases using Apple Pay.
Merchants do not store your card number.
At this time, Apple allows up to eight cards
on a device.