General Help
CardValet alerts are sent as push notifications to the phone. The alerts also display under Messages in the CardValet app.
Tagged under:
- Personal CardValet App Controls and Alerts Help
- FAQ Business Help
- Business CardValet App - Controls & Alerts FAQ Controls and Alerts Help
- Business Checking Account FAQ Debit Card Help
- Business FAQ Checking Accounts Help
- Personal CardValet App Help
- Business CardValet App FAQ CardValet® App Help
- Business CardValet App - Registration FAQ Registration Help
- Frequently Asked Questions Treasury Services Help
- Business CardValet App - General FAQ General Help
Yes. An alert is generated regardless of whether or not a control preference is set.
Tagged under:
- Personal CardValet App Controls and Alerts Help
- FAQ Business Help
- Business CardValet App - Controls & Alerts FAQ Controls and Alerts Help
- Business Checking Account FAQ Debit Card Help
- Business FAQ Checking Accounts Help
- Personal CardValet App Help
- Business CardValet App FAQ CardValet® App Help
- Business CardValet App - Registration FAQ Registration Help
- Frequently Asked Questions Treasury Services Help
- Business CardValet App - General FAQ General Help
No. The alerts are consolidated into one message. Example: if the message has violated Threshold and Location settings then you will see only one alert and not multiple alerts.
Tagged under:
- Personal CardValet App Controls and Alerts Help
- FAQ Business Help
- Business CardValet App - Controls & Alerts FAQ Controls and Alerts Help
- Business Checking Account FAQ Debit Card Help
- Business FAQ Checking Accounts Help
- Personal CardValet App Help
- Business CardValet App FAQ CardValet® App Help
- Business CardValet App - Registration FAQ Registration Help
- Frequently Asked Questions Treasury Services Help
- Business CardValet App - General FAQ General Help
CardValet updates the balance under two conditions:
- When you log into CardValet
- When you tap Refresh
Tagged under:
- Personal CardValet App Controls and Alerts Help
- FAQ Business Help
- Business CardValet App - Controls & Alerts FAQ Controls and Alerts Help
- Business Checking Account FAQ Debit Card Help
- Business FAQ Checking Accounts Help
- Personal CardValet App Help
- Business CardValet App FAQ CardValet® App Help
- Business CardValet App - Registration FAQ Registration Help
- Frequently Asked Questions Treasury Services Help
- Business CardValet App - General FAQ General Help
Alerts are always sent for denied transactions, a deposit or refund, when a shared user changes a control setting, or if the card status changes.
Tagged under:
- Personal CardValet App Controls and Alerts Help
- FAQ Business Help
- Business CardValet App - Controls & Alerts FAQ Controls and Alerts Help
- Business Checking Account FAQ Debit Card Help
- Business FAQ Checking Accounts Help
- Personal CardValet App Help
- Business CardValet App FAQ CardValet® App Help
- Business CardValet App - Registration FAQ Registration Help
- Frequently Asked Questions Treasury Services Help
- Business CardValet App - General FAQ General Help