Text Banking Help
Yes, you can change your primary account at any time.
Just login to your Online Banking account and click the Mobile Banking & Alerts tab at the top of the page. Select a new primary account and click save.
Yes- when you text BAL ALL to 454545, we will reply with a message containing the balances of all your checking, savings and any other accounts.
Text 454545 and text one of these commands:
BAL: Primary account balance
BAL ALL: All account balances
LAST: Last 5 transactions on primary account
BAL CHK: Account balance of checking account
BAL SAV: Account balance of savings account
TRANS ($ amount): Transfer funds from an account to your primary account (choose accounts within Online Banking)
HELP: Help on keywords
STOP: Deactivate Text Message Banking service
No, keywords are not case sensitive. You can type ‘help’ or ‘HELP’.
The short code is 454545. This short code will only work if you have activated the Text Banking service.
You’ll receive a text message response within minutes. Exact timing will depend on your mobile service carrier
You don’t need a password to access your account information via text message.
You can go to the Text Banking/Alerts page within Online Banking and select the Deactivate link that’s next to your mobile phone number.
That will terminate the service for the mobile device. You can always return later and Activate a new phone.
Yes – you first need to deactivate your cell phone from within the Mobile Banking & Alerts tab or by texting STOP to 454545.
Then click Activate on the Mobile Banking & Alerts and set up the new cell phone number.
SMS = Short Message Service code text. It is a service component of most telephone,World Wide Web, and mobile telephony systems. It allowed users to send and receive messages of up to 160 alpha-numeric characters to and from mobile handsets or SMS Systems.
1st Source clients are able to receive account alerts through SMS (one-way communication) or use our Text Banking service (two-way communication). Learn more about our Online / Mobile Banking services today.
Yes – just go to the Mobile Banking & Alerts tab within Online Banking, click the weekly account balance notifications check box to deselect it.
Then save your changes.
Yes – first you’ll need to go to the Mobile Banking & Alerts tab with Online Banking, select the low balance alert checkbox and select a dollar amount (e.g. $200).
Thereafter, you’ll get a low balance alert text whenever your primary account balance falls below that dollar amount
Yes – if you enables Text Banking and have selected a transfer source account on the Mobile Banking & Alerts tab, texting TRANS 400 to 454545 will transfer $400 to your primary account and return a message with updated account balances for both accounts.
Please be aware that you can only transfer funds into your primary account from your designated transfer source.
The only limitations are those already in place for savings accounts per Federal withdrawal transaction limits per regulation.
You may not make more than six electronic withdrawals/transfers per monthly statement cycle from any savings account.
Transaction types included in the six-per-month limit: Pre-authorized, automatic scheduled or recurring withdrawals or transfers from a savings account to another account, also known as “EFT” or “ACH” transactions.
Online banking transfers. Transfers conducted on 1st Source Bank’s telephone banking service. Transfers made by a telephone service representative on an account holder’s behalf. Transfers initiated by Text Banking from the savings account to the primary account. Electronic overdraft transfers.
Yes. After you set up the first number you can select the Activate another phone link on the Mobile Banking & Alerts tab, then complete the simple two step process.
The joint account holder can also set up Text Banking, while logged in to their personal Online Banking account