Treasury Services Help

The Payment Card Industry (PCI) Data Security Standard (DSS) is a set of requirements for enhancing payment account data security. These standards were developed by the PCI Security Standards Council, which was founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa, Inc. to facilitate industry-wide adoption of consistent data security measures on a global basis. The standard aims to increase awareness and promote best practices in the handling of sensitive information as a means to minimizing identity theft and fraudulent transactions.

Yes, all merchants, whether small or large, are required to be PCI compliant. The payment brands have collectively mandated PCI DSS compliance for any and all organizations that process, store or transmit payment cardholder data. Inherent in having a merchant account is the ability to handle cardholder data.

If you choose not to complete the self-assessment questionnaire (and applicable network scans) you may overlook certain data security practices that minimize your risk of a security breach. In the event that your business is compromised, you may be subject to substantial fines per payment brand. These fines would be in addition to the expenses and fraudulent transactions resulting from the breach. In light of the importance that data security has to the payment processing industry and consumers at large, we, as your service provider, may also begin imposing a fee for each month that your account has not been validated as PCI compliant or in any given month your account is deemed non-compliant. Failure to validate compliance may ultimately result in the termination of your merchant account.

The PCI compliance certificate is valid for one year from the date the certificate is issued. To maintain your compliance, you are required to complete the PCI DSS self-assessment questionnaire annually and conduct any applicable network scan on a quarterly basis.

Business Banking Online, or BBO, is online access specifically designed for the Business Client. It is fully configurable to suit your specific business needs. It allows you to electronically manage your business accounts, process payments, transfer funds and pay bills, all from your easy portal. Ask which BBO Package would work best for you and your business.

1. From the Home Page, hover your mouse over the Account Details Tab, and then click on Posted Details.
2. The account(s) will be posted in the middle of the page. Double-click on the checking or savings account that you want to view.
3. On the next screen choose the date range in the right corner on the blue line. Then click Go to view transactions within the specified date range

1. From the Home Page, hover your mouse over the Account Details Tab, and then click on Posted Details.
2. The account(s) will be posted in the middle of the page. Double-click on the checking or savings account that you want to view.
3. On the next screen choose the date range in the right corner on the blue line. Then click Go to view transactions within the specified date range
4. Click once to highlight the check number you want to view. The line will turn a terracotta color
5. Click once on the Camera icon in the left corner on the blue line.
6. A new window will open to display the check image

1. Click on the Administration tab.
2. Select the user to be removed.
3. Click the Garbage Can icon to delete the selected user.

1. An Attachment A:Authorized User form needs to be completed by an administrator on your account for a new User being added to BBO.
2. Contact Treasury Services Support at 574-235-2003 or 800-399-5592 if you have any additional questions or concerns.

Here are a few Password Best Practices:

• Always use a unique password for accessing Online / Mobile Banking.
• Do not use the same password that you use for email, social media, or other online services.
• Create a strong password with at least 8 characters. Mixed case letters, numbers & special characters. The longer the better according to experts.
• Change your password a few times a year.
• Prohibit the use of "shared" usernames and passwords for online banking systems.

 

When performing an edit check on My Location and My Regions, CardValet compares the geographic location of the mobile device as well as the Merchant’s information that is sent within the transaction. It is possible for the merchant’s information to be an address other than the physical location of the merchant i.e. Corporate or Regional address. In these instances, the transaction will bypass the CardValet edit checks since the information is not within the set boundaries.

Control settings take effect as soon as the Updating information message in the app stops.