Why banking on your mobile device is secure

1st Source takes safeguarding your personal and financial information very seriously. Good news — technology advancements make mobile banking very secure. Plus, if you, the user, take basic precautions to protect your phone and other mobile devices, you can be at ease. See our Security Tip Guide for actions you should take to protect your phone.

 Mobile App 
  1. All transactions are encrypted with the same secure technology as Online Banking; 128-bit SSL encryption standards protect the transmission of data.You must enter your password into the Mobile Web log in screen each time you use it. Your identity is confirmed to ensure the confidentiality of your session, plus every session will be locked out after three incorrect login attempts
  2. You will be required to either enter your password or use your Fingerprint in order access your accounts each time you use it. Your identity is confirmed to ensure the confidentiality of your session, plus every session will be locked out after three incorrect login attempts.
  3. When you close the application, your session will automatically expire.
  4. 1st Source does not store your personal or account data on your mobile device.
  5. 1st Source hides full account numbers
  6. A time-out function is enabled when your mobile device is not being utilized.
  7. You can protect your mobile device by adding a password. Each mobile device is different. Check with your wireless carrier for more information.
  8. In the event that your phone is lost or stolen, the service can be immediately disabled by visiting the Mobile tab in Online Banking or by calling Customer Service at 800-513-2360.
Text Banking
  1. A time-out function is enabled when your mobile device is not being utilized.
  2. Only the mobile devices that you personally enroll in this service can access your accounts
  3. You can only transfer funds between your 1st Source accounts.
  4. Messages will never contain full account numbers.
  5. You will not receive unsolicited text messages from 1st Source Bank.
  6. You can protect your mobile device by adding a password. Each mobile device is different. Check with your wireless carrier for more information.
  7. In the event that your phone is lost or stolen, the service can be immediately disabled by visiting the Mobile tab in Online Banking or by calling Customer Service at 800-513-2360.
Mobile Web
  1. All transactions are encrypted with the same secure technology as Online Banking; 128-bit SSL encryption standards protect the transmission of data.You must enter your password into the Mobile Web log in screen each time you use it. Your identity is confirmed to ensure the confidentiality of your session, plus every session will be locked out after three incorrect login attempts
    2. When you log out of mobile web, we automatically end your secure session. 1st Source does not store your personal or account data on your phone.
    A time-out function is enabled when mobile device is not being utilized.
    You can protect your mobile device by adding a password. Each mobile device is different. Check with your wireless carrier for more information.
    In the event that your phone is lost or stolen, the service can be immediately disabled by visiting the Mobile tab in Online Banking or by calling Customer Service at 800-513-2360.
If you have any questions about our enhanced security measures, please call us at 800-513-2360. 
Tagged under:
Back To FAQ