What happens if an enabled device is stolen?
Eyeprint ID and Touch ID:
• For iOS devices, log into iCloud (https://www.icloud.com) and remotely lock and/or wipe the device. After logging into iCloud, you should start the “Find My iPhone” app, select the device/s they have lost and erase the data on the device/s.
• For Android devices, if associated with a Google Account, Google’s Android Device Manager can help find, lock, and erase it. There are other apps, such as Lookout, that enable the user to wipe their device remotely (if they have the feature set up prior to loss).
• We also recommend that you contact your wireless service provider to have your device deactivated.
• Contact Customer Service at 800-513-2360 to request to have all of your recognized devices removed.