I'm unsure about using Zelle to pay someone. What should I do?
Zelle is a fast and convenient way to send money to family, friends, and people that you are familiar with and trust.
If you don’t know the person, or are unsure of the transaction or source (for example items bought online), we recommend you don’t use Zelle. These transactions can be high risk and neither 1st Source nor Zelle offer a protection program for any purchases or sales conducted using Zelle.