The information listed below is intended to give you easy access to resources needed to use, update, understand, and keep in compliance with your Business Banking Online (BBO) system.
Treasury Services Customer Support
If you need to contact us for support of any of your Treasury Services products, feel free to call us at 574-235-2003 or 1-800-399-5592 or send us a secure message by clicking here or the Treasury Services Customer Support link above. Customer Support is staffed business days from 7:30 AM to 6:00 PM ET Monday-Friday. Our fax number is 574-235-4447.
Understanding the Business Analysis Statement
To view your Business Analysis Statement:
This document will serve as a reference for what you are required to do under NACHA Operating Rules (also below).
Need to add a user, want to add an account, or looking for information? Look here to find the form you need.
- Go Paperless With e-Statements
- BBO — Account Modification Form
- BBO — Attachment A: Authorized Users
- ACH Reversal Request
- Sample Participant Sign Up Form — ACH
- Fraud Check Return Request Form
- View the demo of the Bill Pay Module
- Request to add Bill Pay Module (pdf)
- Additional Security Required if using Bill Pay. Call or email a Treasury Services Support Representative for more information.
Important NACHA Rule Changes
March 19, 2021
The New Same Day ACH Processing Window rule will create a new processing window that will enable Originating Depository Financial Institutions (ODFIs), including 1st Source Bank, and their customers to originate same day transactions for an additional two hours each banking day. The new window will allow Same Day ACH files to be submitted to the ACH Operators until 3:30p.m. ET (12:30p.m. PT). Receiving Depository Financial Institutions (RDFIs) will receive files from this third window by 5:30 p.m. ET (2:30 p.m. PT), with interbank settlement occurring at 6:00 p.m. ET (3:00 p.m. PT).
What does this mean for you? If you are an originator or third-party sender, you will be eligible for originating same day transactions for an additional two hours for each business day, until 3:30p.m.
September 18, 2020
The New Same Day ACH Processing Window rule will create a new processing window that will enable Originating Depository Financial Institutions (ODFIs), including 1st Source Bank, and their customers to originate same day transactions for an additional two hours each banking day. The new window will allow Same Day ACH files to be submitted to the ODFI until 3:30 p.m. ET (12:45 p.m. PT). RDFIs will receive files from this third window by 5:30 p.m. ET (2:30 p.m. PT), with interbank settlement occurring at 6:00 p.m. ET (3:00 p.m. PT).
What does this mean for you? If you are an originator or third-party sender, you will be eligible for originating same day transactions for an additional two hours each business day, until 3:30p.m.
July 1, 2020
ACH Contact Registry
Under the ACH Contact Registry Rule (the Rule), all ACH financial institutions including 1st Source bank will be required to register contact information for their ACH operations with fraud and/or risk management areas. Financial institutions may voluntarily register contacts for additional personnel or departments at their discretion. The contact information will be available for other registered ACH participating financial institutions, Payments Associations, the ACH Operators and Nacha to use with ACH-related system outages, erroneous payments, duplicates, reversals, fraudulent payments and any other use within scope, such as identifying the proper contact for letters of indemnity. The Rule requires financial institutions to update their registry information within 45 days of any change and to verify it on an annual basis. Registration will be done via Nacha’s Risk Management Portal.
What does this mean for you? In today’s environment, financial institutions seek ways to contact and communicate quickly with other financial institutions about specific ACH payments and exceptions; error, fraud and risk events; and the recovery of funds,among other issues. ACH Contact Registry may allow 1st Source bank to quickly resolve any upcoming ACH related issues for originators and receivers.
March 20, 2020
The Same Day ACH Dollar Limit Increase rule will increase the per-transaction dollar limit from $25,000 to $100,000. At implementation, both Same Day ACH credits and Same Day ACH debits will be eligible for same day processing up to $100,000 per transaction.
What does this mean for you? If you are an originator or third-party sender, you will be eligible to originate and receive debit and/or credit entries up to $100,000.
September 20, 2019
The Faster Funds Availability Rule will provide faster funds availability for many ACH credits. Funds from Same Day ACH credits processed in the first processing window will be made available by 1:30 p.m., RDFI local time. Funds from non-Same Day ACH credits that are made available to the RDFI by 5:00 p.m., RDFI local time, on the banking day before Settlement Date will be available by 9:00 a.m., RDFI local time, on Settlement Date.
What does this mean for you? Non-Same Day credits that are originated by will available to receivers by 9:00 a.m. RDFI (Receiving Depository Financial Institutions) time. Funds for credits that are originated in the first Same Day ACH window will be available to receivers by 1:30p.m.
September 29, 2017
Third-Party Sender Registration
The Third-Party Registration Rule requires every Originating Depository Financial Institution (ODFI), including 1st Source Bank, to register its Third-Party Sender customers with NACHA.The Rule requires the ODFI to provide a limited set of initial, basic registration information for each Third-Party Sender that the ODFI should have in its records.
What does this mean for you? If you are a Third Party Sender using ACH services with 1st Source Bank, your business name, principal business location and company identifications must be submitted in the registry.The Rule provides for updates and additions.This does not in any way relieve a Third-Party Sender from its obligations under the NACHA Rules.
September 15, 2017
Same Day ACH: Phase 2 - Debits
Phase 2 of Same Day ACH builds upon the foundation established by the initial implementation of Same Day ACH.The Rule is amended to allow same-day processing of debits, specifically debits of $25,000 or less, in Phase 2.The same processing windows allowed for same-day credits will remain for same-day debits. The Rule includes a Same Day Entry fee on each Same Day ACH transaction to cover the costs for the changes in the network to accommodate this new process.
What does this mean for you? We are not offering this within our standard BBO ACH package.Only those clients specifically approved for ACH Passthru will have the option to participate subject to the processing windows for such transactions.Passthru Originators should be very aware of the effective dates within their NACHA files and the time of day in which the files are submitted.Should an effective date of the current business day or prior be in the NACHA file when submitted, if submitted prior to the last same-day processing window, debits will be settled against the Receivers account that business day.This may not be the intention and had always been future dated by the Fed prior to September 15, but the new Rule will amend this.This could cause debits to post to client account prior to what is intended.
October 3, 2016
Unauthorized Entry Fee
NACHA has implemented a new Unauthorized Entry Fee effective October 3, 2016. The intent of this fee is to improve the quality of the ACH Network by reducing the incidence of ACH debits returned as unauthorized. This fee will be charged to the Originating Financial Institution for compensation to the Receiving/Returning Financial Institution. Returns that fall into this category with a reason of unauthorized or authorization revoked could be any of the following: Return Reason Codes R05, R07, R10, R29, and R51. Return items as of October 3, 2016 would relate to forward entries initiated as early as August 1, 2016.
What does this mean for you? 1st Source Bank has instituted an Unauthorized Return Fee of $10.00 effective October 3 for any ACH debit returned due to a reason of unauthorized or authorization revoked. Please make sure you are in compliance with authorization requirements to best avoid this situation.
September 23, 2016
Same Day ACH: Phase 1 - Credits
The Same Day ACH: Moving Payments Faster Rule, over a three phase implementation, will allow for same-day processing of ACH payments.The Rule will enable ACH Originators that desire same-day processing the option to send same-day ACH transactions to accounts at any Receiving Depository Financial Institution within specific processing windows.The Rule includes a Same Day Entry fee on each Same Day ACH transaction to cover the costs for the changes in the network to accommodate this new process.Phase 1 is specific to credits only and only for one transaction daily of $25,000 or less.
What does this mean for you? While we are not offering this within our standard BBO packages, should you miss a payroll or other credit payment and need to get it there in the ACH system as soon as possible, we can assist you in submitting an ACH batch that could be effective same-day if it can be fully submitted and approved within Treasury Services before 1:30 EST on any given Business Day.There is a minimum per item fee of $2.25 and a minimum file fee of $25.This service is offered as an emergency backup and is not intended to be used frequently.Should it be abused, the pricing of the services escalates.