PCI Compliance Validation Program FAQ

What is PCI DSS?

The Payment Card Industry (PCI) Data Security Standard (DSS) is a set of requirements for enhancing payment account data security. These standards were developed by the PCI Security Standards Council, which was founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa, Inc. to facilitate industry-wide adoption of consistent data security measures on a global basis. The standard aims to increase awareness and promote best practices in the handling of sensitive information as a means to minimizing identity theft and fraudulent transactions.

Is PCI DSS new?

No. The framework of the PCI data security standards has existed in different forms for some time now and continues to evolve. You may be more familiar with the payment brands' programs that promote the adoption of the PCI DSS

 I only process a few hundred dollars a month. Does my merchant account still need to be PCI compliant?

Yes, all merchants, whether small or large, are required to be PCI compliant. The payment brands have collectively mandated PCI DSS compliance for any and all organizations that process, store or transmit payment cardholder data. Inherent in having a merchant account is the ability to handle cardholder data.

 I already use a "PCI compliant" terminal/gateway. Doesn't that mean I am PCI compliant?

No. Use of a PCI compliant payment application is one aspect of the many PCI DSS requirements, which cover handling of sensitive data. Currently, the PCI DSS lists twelve requirements. These requirements are organized around the following principles:
  • Build and maintain a secure network
  • Protect cardholder data
  • Maintain a vulnerability management program
  • Implement strong access control measures
  • Regularly monitor and test networks
  • Maintain an information security policy

 Can I choose not to certify for PCI compliance? 

If you choose not to complete the self-assessment questionnaire (and applicable network scans) you may overlook certain data security practices that minimize your risk of a security breach. In the event that your business is compromised, you may be subject to substantial fines per payment brand. These fines would be in addition to the expenses and fraudulent transactions resulting from the breach. In light of the importance that data security has to the payment processing industry and consumers at large, we, as your service provider, may also begin imposing a fee for each month that your account has not been validated as PCI compliant or in any given month your account is deemed non-compliant. Failure to validate compliance may ultimately result in the termination of your merchant account.

 What do I need to do to validate my PCI DSS compliance?  

The 1st Source Bank PCI Compliance Management Service includes: assistance in determining which version of the Self-Assessment Questionnaire (SAQ) is appropriate for your business; administration of any applicable network scans; guidance on any necessary remediation efforts; and certification and validation of your account’s compliance.  At your earliest opportunity, please visit us on the Web at www.1stsource.com/pci. At the bottom of the screen, you will see >Log in and become PCI Compliant.  This link will direct you to the login screen at our third party PCI Compliance website.  Click on “First time login?” to access your merchant account and complete the necessary steps to become certified as compliant.  Please have the following information available:

  • Your Merchant Number
  • Last four digits of TAX ID or SSN on file
  • Two-digit state code
  • Zip/Postal code


You will be prompted to set a password after logging in for the first time.  If you have any trouble logging in to the system or if you do not have internet access, please call Cash Management Support at 1-574-235-2003Call 1-574-235-2003 or 1-800-399-5592Call 1-800-399-5592 or e-mail us at CashMgtSupport@1stsource.com.  You can also contact our PCI Compliance Helpline at 1-877-277-1176Call 1-877-277-1176 if you need assistance with your SAQ, quarterly scan or any question specific to PCI.

 How long is the PCI compliance certification valid?  

The PCI compliance certificate is valid for one year from the date the certificate is issued. To maintain your compliance, you are required to complete the PCI DSS self-assessment questionnaire annually and conduct any applicable network scan on a quarterly basis.