Report Suspicious Activity

If you suspect your ATM card, checks, or credit card have been lost, stolen, or compromised in any way, please use the following guidelines to contact us. We have also included information regarding how to report suspicious email messages.

Resource® Plus Card (debit card)

Lost or Stolen Card:

  • During Business Hours:
    Please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
  • After Business Hours:
    If you have a lost or stolen Resource® Plus Card to report during non-business hours and are in the United States, please call 800 472-3272. International callers should call collect (973) 682-2652.

Suspicious Transactions:
If you have debit card transactions on your statement that you did not make or you are seeing a discrepancy in a transaction amount, please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Resource® (ATM) Card

Lost or Stolen Card:

  • During Business Hours:
    Please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
  • After Business Hours:
    If you have a lost or stolen Resource® (ATM) Card to report during non-business hours call (574) 235-2000 or toll free 800 513-2360. When prompted, leave a message including your name, account number, and phone number where you can be reached the next business day between 8:00 a.m. and noon ET.

Suspicious Transactions:
If you have Resource® (ATM) Card transactions on your statement that you did not make, or you are seeing a discrepancy in a transaction amount please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Health Savings Account (HSA) Card

Lost or Stolen Card:

  • During Business Hours:
    Please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.
  • After Business Hours:
    If you have a lost or stolen Health Savings Account card to report during non-business hours and are in the United States, please call 800 472-3272. International callers should call collect (973) 682-2652.

Suspicious Transactions:
If you have Health Savings Account Card transactions on your statement that you did not make, or you are seeing a discrepancy in a transaction amount please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Credit Card:
 
Lost or Stolen Card:
  • If you have a lost or stolen Credit Card to report during non-business hours and are in the United States, please call (800) 558-3424. International callers should call collect (701) 461-1556.


Lost or Stolen Checks:

If your checks have been lost or stolen please click here.


Recipient of a Suspicious Email


Other Concerns
If you have anything else you wish to report, please call (574) 235-2000 or toll free 800 513-2360 Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. You may also contact us online.