Report Suspicious E-mail

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You should be concerned if you receive an e-mail that appears to come from 1st Source that has some of the characteristics listed below. We will never send you an e-mail with any of the following:

• Online fraudsters typically include upsetting or exciting (but false) statements in their e-mails to get people to react immediately. They may indicate there is an issue with your account and then communicate a sense of urgency. Some examples include:
  • Your online access or your account will be closed or locked if you don't act immediately.
  • You are informed you have had fraudulent activity on your account and you need to respond immediately
• The e-mail refers to you generically. Example: "Dear Customer" or "Dear Valued Partner."
• The e-mail offers forms that you should fill out with your personal information.
• You are instructed to click on a link within the e-mail that directs you to a web site that looks like the 1st Source web site, however the web address in the browser is not http://www.1stsource.com/ or https:/www.1stsource.com/. The web site then asks you for sensitive account information such as account numbers, passwords, social security numbers, etc.

If you have received an e-mail that looks suspicious and has some of the characteristics listed above please report it as soon as possible. After you provide us with details, you will receive immediate information on the next steps you should take.